Shipping policy
At Rose Ink and Paper, we work hard to get your order to you as quickly and safely as possible. Here's everything you need to know about our shipping.
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🕐 Processing Times
Most orders are processed and dispatched within 1–3 business days. Please note that orders including video packaging take an additional 2–3 business days to process, as each one is carefully prepared by hand. The only exception is The Character Mystery Box because it’s made to order so it takes 2-3 weeks to dispatch.
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🚚 Shipping Rates & Free Shipping Thresholds
United Kingdom
- Standard shipping: £5.99
- Free shipping on orders over £100
Europe
- Standard shipping: £13.99
- Free shipping on orders over £200
United States
- Standard shipping: $19.99 USD
- Free shipping on orders over $400 USD
Canada
- Standard shipping: $39.99 CAD
- Free shipping on orders over $500 CAD
Australia
- Standard shipping: $45.99 AUD
- Free shipping on orders over $500 AUD
New Zealand
- Standard shipping: £38.00
Rest of World
- Standard shipping: £40.00
We currently ship to 17+ countries worldwide. If your country isn't listed at checkout, please get in touch and we'll do our best to help.
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📬 Estimated Delivery Times
Delivery times are estimates and may vary due to customs, carrier delays, or busy periods.
- United Kingdom: 2–5 business days
- Europe: 5–10 business days
- United States & Canada: 7–14 business days
- Australia & New Zealand: 10–18 business days
- Rest of World: 10–21 business days
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🌍 Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the recipient and are not included in our shipping rates. We recommend checking your local customs regulations before ordering.
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📦 Order Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information where available.
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If you have any questions about your order, please don't hesitate to contact us(roseinkandpaper@gmail.com). We're always happy to help! 🌸